SUPPORT POLICY

Everything you need to know

We offer technical support only to our customers via email. We will help you with issues regarding the installation, setup, modification and customisation of your app, or if you’re having trouble with your account.

You can find more information by contacting us at support@justfix.app

Information

Support Hours

We usually answer questions Monday to Friday, 9am-5pm, UK time ( GMT ). You will most likely get an answer within 48 hours on workdays.

Extent of our support

We only cover support for our website or apps and we cannot give support that isn’t related to our service.

Bug Fixing

It is our commitment to fix all bugs as quickly as possible after they are brought to our attention.

If you discover any bug please contact us.

Thank you!