At JustFix, we take pride in the quality of our workmanship and are committed to ensuring our customers are completely satisfied with the services provided by our skilled tradespeople. We offer a 12-month guarantee on all workmanship completed by our JustFix Fixers.

Details of our Guarantee.

Scope of the Guarantee
  • Coverage: This guarantee covers the workmanship of all jobs completed by JustFix tradespeople. It is valid for a period of 12 months from the date the work is completed.
  • Exclusions: This guarantee does not cover parts or materials that were not supplied by a JustFix engineer. It also does not cover any pre-existing conditions or subsequent damage not related to the original workmanship.
Making a Request on the Guarantee

To make a request under this guarantee, please follow these steps:

Contact Us: Send an email to support@justfix.app with the subject line "Workmanship Guarantee Request".


Include Details: In your email, please provide the following information:

    • Your name and contact information.
    • Details of the original job, including the job reference number.
    • The date the original job was completed.
    • A detailed description of the problem you are experiencing.

Our customer support team will review your request and respond to you as soon as possible. If your request is valid, we will arrange for a JustFix tradesperson to rectify the issue at no additional cost to you.

 

What is Covered?
  • Repairs or corrections to the workmanship of the original job.
  • Any issues directly resulting from the workmanship performed by JustFix tradespeople.

 

What is Not Covered?
  • Parts or materials not supplied by JustFix Fixers.
  • Damage caused by misuse, neglect, or unauthorised alterations.
  • Any pre-existing issues or damage unrelated to the original job.
  • General wear and tear or routine maintenance.
Legal Jurisdiction

This guarantee is governed by and construed in accordance with the laws of England and Wales. By accepting this guarantee, you agree to submit to the exclusive jurisdiction of the courts of England and Wales in the event of any dispute.

Your satisfaction is our priority and we are committed to providing exceptional service and stand by the quality of our tradespeople. If you have any questions or need further assistance, please do not hesitate to contact us at support@justfix.app.

Thank you for choosing JustFix!

The JustFix App is designed to make your life easier and provide stress-free home maintenance solutions.
Download the JustFix app today for a fast, easy and convenient service.